Privacy Policy

Rolmax respects personal data privacy and is committed to fully implementing and complying with the requirements under the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"). Personal data will be collected only for lawful and relevant purposes and all practicable steps will be taken to ensure the security of the personal data.

By using our Sites, you are accepting the practices and policies in this Privacy Policy Statement. If you object to any practices and policies in this Privacy Policy, please do not continue to use our Sites or submit any personal data to the Company. 

What we collect

We may collect the following information, including, but not limited to:

• Your name, company or organization, and job title; and
• Your contact information including email address and phone number; and
• Other information such as mailing address, preferences and interests; and
• Other information relevant to insurance quotation, offers or/and customer surveys.    

What we do with the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• We collect personal data to offer and administer our services and products. These include insurance broking, claims management, risk management consulting, other forms of insurance services, employee benefits program administration, etc.
• Internal record keeping;
• Using the information to improve our products and services;
• We may periodically send informational and promotional materials about new products, special offers or other information that we think you may find interesting using the email address that you have provided;
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, phone, fax or mail.
• We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.

On some of our web sites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.  We will promptly correct any information found to be incorrect.